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Accessibility Options:Skip to Search Skip to footer Office of Disability Services Request Assistance 305-284-2374 Display: Default High Contrast University of Miami Simple text logo for University of Miami Apply About UM Schools School of Architecture College of Arts and Sciences Miami Herbert Business School School of Communication School of Education and Human Development College of Engineering School of Law Rosenstiel School of Marine, Atmospheric, and Earth Science Miller School of Medicine Frost School of Music School of Nursing and Health Studies The Graduate School Division of Continuing and International Education Alumni Roadmap Search Tools People Search Class Search IT Help and Support CaneLink myUM Workday Blackboard Employment Privacy Statement University of Miami Simple text logo for University of Miami Search UM (Mobile) Apply Apply About UM Schools Alumni Roadmap Academics Admissions Student Life Research UHealth Athletics Tools Popular Links News@TheU People Search IT Help and Support CaneLink myUM Workday Blackboard Employment Privacy Statement Home Search Welcome About UMIT Meet the CIO UMIT Leadership Team Offices & Subunits Projects & Implementations IT Resources IT News Policies New to UM Services & Products Accounts & Security Administrative Applications Customer Service & Support Email & Collaboration Hardware Hosting Network & Voice Software Third Party Applications Training Web A-Z Listing Alerts Help & Support Life@TheU Welcome About UMIT New to UM Services & Products A-Z Listing Alerts Help & Support Life@TheU Search Welcome About UMIT Meet the CIO UMIT Leadership Team Offices & Subunits Projects & Implementations IT Resources IT News Policies New to UM Services & Products Accounts & Security Administrative Applications Customer Service & Support Email & Collaboration Hardware Hosting Network & Voice Software Third Party Applications Training Web A-Z Listing Alerts Help & Support Life@TheU CaneID Self-Service Need to reset your University of Miami CaneID password? Visit caneid.miami.edu and select "Forgot Password." Learn MoreNew to UM Students, faculty, and staff have quick access to UM systems—such as CaneID Self-Service, CaneLink, Blackboard, Workday, and many more—at their fingertips. Access UM systems by your roleWireless Networks at the U The University of Miami provides various networks, including wireless and wired, for the UM community. Learn More About UM’s NetworksFree Software Downloads UMIT provides downloadable software and related services to support teaching, learning, productivity, and research. Many software products are available at no cost to the UM community. Review Available Software NowArtificial Intelligence Tools Learn more about artificial intelligence (AI) tools available for use by University of Miami students, faculty, and staff. All About AIDon’t Get Phished Phishing is a form of fraud in which an attacker tries to learn private information (such as login credentials). The best way to combat scams is to learn what phishing looks like and how to protect yourself. Learn How to Stay Safe OnlineOnline Learning Access the University’s various online learning resources to help learn business, software, technology, creative, and leadership skills to achieve personal and professional goals. Learn MoreBeware of Zoombombing Zoombombing is a form of trolling in which a participant uses Zoom’s screen sharing feature to interrupt and disrupt meetings and classes. Learn How to Avoid ZoombombingNew and Improved Features for Office 365 Learn more about Microsoft Office 365’s newest features, and get more information to take full advantage of these improvements and additions. View All O365 UpdatesCollaboration and Cloud-Based Storage Access and share files from any device! UM’s collaboration and cloud-storage solutions gives you unlimited space to securely back up your data online—plus, real-time editing and permission-based settings. Learn MoreStay Secure Online Access security awareness articles and videos, review available services, report IT security incidences, learn about security compliance and industry best practices, and much more. Visit the IT Security WebsiteHelp & Support Available 24/7 Many issues can be resolved over the phone or via email since IT Service Desk technicians have access to remote control software to perform troubleshooting on your computer. Connect with UMIT supportIT Security Learn more about our IT cybersecurity initiatives IT Security Learn more about our IT cybersecurity initiatives WELCOME The vision of the University of Miami’s Department of Information Technology is to be the best information technology organization in higher education and healthcare; recognized for strategic leadership, innovation, and collaborative partnerships in achieving UM’s academic, clinical, and research goals. CaneID Self-Service Portal New to UM Services & Products Help & Support Need help? Contact your dedicated IT support team Need help? Contact your dedicated IT support team NEWS & ANNOUNCEMENTS News: IT@TheU Stay in the know by reviewing the latest information technology-related news at the University of Miami. Phishing Scams to Look Out For Phishing is a form of fraud with the goal of tricking you into sharing personal information. Learn how to protect yourself from various types of scams . Online Security Resources Learn more about the University’s recommendations for online security best practices , including including changing your password regularly and much more. All About Email and O365 Services Access updates for Office 365 , including information about your University email and how to take advantage of O365 improvements and additions. IT Alerts Access alerts for various UM systems, including planned maintenances and emergency outages. View the Latest Alerts Services & Products Accounts and Security Reset your CaneID password, connect to the network, obtain account information/access, and more. Learn more . Administrative Applications Access enterprise system applications, business tools to increase productivity, and more. Learn more . Customer Service and Support Get support for all of your IT issues, request services, and more. Learn more . Email and Collaboration Learn email features, share documents and ideas, build your community, and more. Learn more . Hardware Obtain guidance on your hardware purchases, ensure you have the right fit to optimize your responsibilities, and more. Learn more . Hosting Back up you your data files, host your web site or server, and more. Learn more . Network and Voice View our product offerings for phones, utilize video conferencing, connect to the network, and more. Learn more . Software From Adobe products to Microsoft’s Office Suite, view available software to run your device(s). Learn more . Third Party Applications Partner with IT for management of third party software applications. Learn more . Training Learn how to use your software and become more productive. Learn more . Web Learn what is available to promote your organization and services via the web. Learn more . Policies View/download ’s policies. Learn more .A-Z Listing Access All Services & Products A-Z Listing Access All Services & Products University of Miami Coral Gables , FL 33124 305-284-2211 Information Technology 305-284-6565 305-284-6565 help@miami.edu Resources About UM Workday CaneLink Academic Calendar Blackboard UM Network Alumni & Friends Medical Center Hurricane Sports Careers Visit Campus Map Parking & Transportation Connect social-facebook social-twitter social-youtube social-instagram Copyright: 2024 University of Miami. All Rights Reserved. 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